User Experience Design for a Mobile App
Luxury Retreats Travel Itinerary
About the User Experience
book and manage excursions
The Luxury Retreats Travel Itinerary allows users to view, manage, and request additional excursions for their vacation in order to help them better plan their time. Opportunities for upsells are indicated within blank areas of time, and users can view activity details and get alerts on the day of the event.
The Process
travel itinerary
The process to achieve the final product design required an assessment of existing problems, identifying areas of improvement through user interviews, discussing the approach and possible solutions, wireframing a high-level solution, prototyping, testing, a visual design, and asset organization for the development team.
User Research
Exploration
Wireframing
Visual Design
Prototyping
Iteration
user flow
book and manage excursions easily
A user makes a request with their concierge to book an activity, excursion, or make a reservation with their account. The user then receives an email confirmation of the request, which appears in the app for their review. If the request requires concierge assistance, the user sees the status of the excursion as its pending or booked. The user can tap through to the activity for additional details, maps, or points of note.